SERVICES MARKETING - INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM 4TH EDITION

SERVICES MARKETING - INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM 4TH EDITION

VALARIUE ZEITHAML / MARY BITNER / DWAYNE GREMLER

Preço:

42,66€ 47,40€ [Entrega Imediata]
10% de desconto

Marketing

ISBN: 9780071244961

Editora: MCGRAW HILL

Sinopse